Helix POS (point of sale) is fast and easy to learn minimising training time. A sale can be as simple as scanning a barcode and swiping an EFTPOS card. Advanced features include quote templates, customer orders, multi-branch invoicing, taking deposits, fulfilment and delivery management.
CRM (customer relationship management) is embedded into point of sale automatically generating follow ups and tracking status changes to ensure that customer commitments are kept, maximising customer service and repeat sales. Each user has their own CRM follow up dashboard.
Helix provides the tools that sales professionals need to manage their sales pipeline from prospect to completion. Sales managers can monitor the sales of their team and reallocate customer commitments when employees are unavailable.
Helix web touch devices such as mobile phones and tablets can be used away from the counter to negotiate deals, email quotes and close sales.